‎I'm moving and the same service is not available in my new address

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I'm moving and the same service is not available in my new address

2 years ago

I'm moving and the same service (internet with same connection speed) is not available in my new address, how do i go about cancelling? Tried the chat ( where i can use the translator) but it's never available for me.

383

2 years ago
@LeonardoF 08003301000?

~~Hier Kannst Deine Leitung mal Vorprüfen und auch eine Meldung absetzen~~
~~https://www.telekom.de/hilfe/hilfe-bei-stoerungen~~
5
Answer
from
2 years ago
Hello Soren,

Will you please call me again today at your earliest convenience.

Many thanks,
Leonardo
Answer
from
2 years ago

Please use the @ sign to send a notification, like this: @Sören G.
Colud you give a timeframe for tomorrow, too? Thanks.

Answer
from
2 years ago
Thanks.

@Sören G. would you please call me on the 6th any time or on the 7th from 13:00 to 17:00 hours.
Unlogged in user
Answer
from
2 years ago
Hello @LeonardoF ,

please excuse the late response.

Do you still need any help with your relocation or is the problem already solved?

If so, please reach out to us and we will find a proper solution for you. 😊

Kind regards

Jannes H.
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