Hi,

I ordered a new  fiber optic internet connection and requested to cancel my previous contract with vodafone(kabel) which is ending on January 20th, 2025. Today technician from telekom visited and installed fiber optic socket with a fiber optic ID. Then I got an email from telekom that my fiber internet will be installed on January 20th, 2025, the same date when my previous contract with vodafone(Kabel) will end. My question is can i get the fiber connection before that possibly in next few days given that fiber optic socket with a fiber optic ID is already there and working. Telekom can cancel my contract with vodafone on the previously agreed date January 20, 2025. I know I will have pay for both connections until January 20th, 2025 but that is fine for me. I tried to reach the helpline number but they do not speak English and unfortunately my German is not so good at the moment so writing here.

Please let me know if you need any further details

Thanks