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2 months ago
Could anyone tell me what I should do next?
I have just started the contract with Telekom almost two weeks ago but until now I still don’t have a stable connection to use. Three technicians has visited and said they can’t repair right on the visits and will call back for further information but I never recieved a call from any of them. I always had to call the customer service and then they booked another visit then same things just repeated until now. I’m working from home so really need reliable connection. Could anyone tell me what I should do next? Thank you!
You can fill up your profil a Teamie will contact you and look into it. Please provide inside your profil your customer number, a call back number and also a timeframe when you are available for calls.
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2 months ago
Ah I see. Thank you for your comment! I will do
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4 days ago
Hello @Colorfulsalem,
I'm pleased to help you.
When do you have time?
We can speak the details on the phone.
Kind regards
Khaled
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3 days ago
Hi Khaled,
Thank you for offering. I will be available for a call tomorrow’s evening between 7-8pm.
Thao
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1 day ago
Hello @Colorfulsalem,
Thank you very much for the nice conversation. :-)
Please send us the router back and keep the tracking number.
If you have any questions or need assistance, please contact me.
We will stay in touch.
I wish you a nice day.
Best regards!
Khaled
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