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4 months ago
Could anyone tell me what I should do next?
I have just started the contract with Telekom almost two weeks ago but until now I still don’t have a stable connection to use. Three technicians has visited and said they can’t repair right on the visits and will call back for further information but I never recieved a call from any of them. I always had to call the customer service and then they booked another visit then same things just repeated until now. I’m working from home so really need reliable connection. Could anyone tell me what I should do next? Thank you!
You can fill up your profil a Teamie will contact you and look into it. Please provide inside your profil your customer number, a call back number and also a timeframe when you are available for calls.
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4 months ago
Ah I see. Thank you for your comment! I will do
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23 days ago
Hi@Sören G. and@Khaled A. ,
Thank you for your reply. I have time for a call today after 4pm.
Kind regards,
Salem
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23 days ago
We will get back to you after 4 pm. 👍🏽
Best regards,
Timur
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23 days ago
Hi @Colorfulsalem,
thank you for the pleasant call. You can redeem your Multi-Guthaben here.
Sören
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