Solved
Internet connection problem
8 years ago
Hello.
We recently moved to Germany and got Telekom DSL Internet.
The technician came today to install the internet. He did something outside the house, changed a cable inside the house (the DSL cable) and checked with his tools something then he left and we don't have an internet connection. In the router the "Link" LED is blinking which from what I understand it's because there is no DSL connection.
What is going on?
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Accepted Solution
accepted by
8 years ago
For an easy clarification, plse complete
under Profile Settings (“Profil”) - My Settings (“Meine Einstellungen”)
your customer no. (“Kundennummer”) and your phone number (“Rückrufnummer”)
(unless already done).
https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile%3Atelekom-custom-user-profile-userdata
This data can be read only by you and the
Telekom employees.
So that a direct communication is much easier.
Request for short entry as soon as your data are stored
by means of the “Answer button” (“Antworten”).
Thank you very much.
Regards, widder440
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8 years ago
Done. Waiting for more info
Answer
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8 years ago
@bysebaxx
Thks for completing your data, I will inform the Telekom emplyoyées at once...
Unlogged in user
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