Gelöst

invoice correction and deduction

vor 9 Monaten

I've contract cancelled and returned the router at Muhldorf shop at 25-6-2024.at 2nd August 2024,I got invoice (XXXXXXXXX) .Total cost is 60.10 Euro.Among them , i cannot accept the charges of 37.23 Euro for 1-7-2024 to 25-7-2024 because I did not use and I have moved to another home.I can accept the rest  things.That why I request you to remove 37.23 Euro  from your invoice.

 
 

 

####

Anhang aufgrund persönlicher Daten entfernt

124

1

    • Akzeptierte Lösung

      akzeptiert von

      vor 9 Monaten

      @Myo San 

       

      Thank you for your contribution to our community 🙏🏽

       

      If you canceled your contract on 25.06.24 in the T-Shop, the calculation up to 25.07.24 is correct, as there is a 1 month notice period.

      It doesn't matter whether you continued to use the contract or not 🙏🏽 The termination date can be found in the termination confirmation.

       

      Best regards
      Timur

      0

      Uneingeloggter Nutzer

      Frage

      von

      Das könnte Ihnen auch weiterhelfen