A Telekom representative recently visited our building regarding a possible fiber optic upgrade.
I would like to ask if it is possible to receive all relevant information by email before making any decision, so I can properly review and understand the offer and contract conditions.
I would like to know:
whether my monthly price would change;
whether a new minimum contract period would begin;
whether additional fees or new hardware would be required;
and the total costs related to the fiber optic connection.
I would also like to clarify that I have not yet agreed to any contract or tariff change.
Thank you in advance.
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@Henrique Silva
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@Henrique Silva
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