Is landline phone number mandatory?
vor einem Jahr
Hi,
I am sorry to write this in English, but I cannot speak German yet. When I am trying to purchase one of the tariffs, I am stucking at some point in the online form. Please let me explain the steps I went on:
- Checking connection for the address ("Become a Telekom landline costumer" box is ticked)
- Packet selection (Magenta Zuhause L Flex)
- Router selection (Speedport Smart 4)
- To checkout -> Customer data
In the "personal data" section, it wants "landline phone number" as a must to continue (although I am not taking over previous tenant's internet).
Do I have to have this information to purchase telekom internet tariff, by using the website?
If I do not, how should I continue to the form on the website?
I would be very happy if you can support me by answering my questions,
Thanks in advance
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vor einem Jahr
This should be answered from one of the Teamies from Telekom Hilft Team. Please check your profile if it contains a phone number (mobile or landline) to contact you personally.
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vor einem Jahr
Hi @NoOneElse , thanks for your answer, I have my mobile in my profile.
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Antwort
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vor einem Jahr
That sounds good. Pls wait for the contact call from the Teamies if there aren't any other answers from other guys here.
Uneingeloggter Nutzer
Antwort
von
vor einem Jahr
it wants "landline phone number"
Just try to fill in your mobile number there, e.g. '+49 160 123 456 7'
4
Antwort
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vor einem Jahr
You're welcome @Firat .
Have a great day!
Kind regards Sven Ö.
Antwort
von
vor 8 Monaten
Hi, I am also having the same problem with the application.
Antwort
von
vor 8 Monaten
Hi @akbak,
and welcome to the community. Could you please add your contact information to your user profile and post a quick answer when it is done?
If you provide with a time frame in which you are available, I will call you.
Sören
Uneingeloggter Nutzer
Antwort
von
vor einem Jahr
Thanks for reaching me @Sven Ö.
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Uneingeloggter Nutzer
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