Kündigung wegen Umzug in bestehenden Haushalt (Heilbronn)
vor 5 Stunden
Hello, I am moving into my friend's existing household in Heilbronn. They already have active internet. I want to cancel my contract because a second line is not possible, I do not have permission from my friend to have my own internet contract. My customer details are in my profile. How can I submit my Meldebescheinigung to you directly without triggering an automated line migration that might kick my friend offline?"
Hinweis:
Dieser Beitrag wurde von cannondaleMuc am 17.06.2026 16:24 eskaliert.
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vor 5 Stunden
Please Read
@leohockmorris
https://www.telekom.de/hilfe/vertrag-rechnung/vertrag/umzug/beauftragen?samChecked=true
Are 24 Months of contracht over ?
Nur wenn umzug mit gleichen Leistungen nicht geht, hast du sonderkündigungsrecht.
Was liegt bei dir an DSL oder glasfaser und was im neuen Ort.
Wer versorgt neuen Ort. TELEKOM ?
Dann evtl Kulanz wegen haushaltzusammen führung.
@leohockmorris
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von
vor 4 Stunden
I'm not sure if a household merger would be possible here either.
Stichwort "Haushaltszusammenführung"
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Uneingeloggter Nutzer
von
vor 4 Stunden
No it has only been about 10 months since the start of the contract. I am asking this question because I had planned out the form for Termination of Landline under the special reason "termination due to relocation / household reunification", however I am concerned with the process. I have explicitly stated I do not have permission to have a landline connection from the owner and I am worried if I submit the notification Telekom will try to override the connection that is already there.
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1
von
vor 4 Stunden
will try to override
No it has only been about 10 months since the start of the contract. I am asking this question because I had planned out the form for Termination of Landline under the special reason "termination due to relocation / household reunification", however I am concerned with the process. I have explicitly stated I do not have permission to have a landline connection from the owner and I am worried if I submit the notification Telekom will try to override the connection that is already there.
No
What at Old home and New home
Dsl how much ..glasfaser how much
@leohockmorris
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Uneingeloggter Nutzer
von
vor 3 Stunden
Hallo @leohockmorris
The teamies will will contact you.
If you’re only available by phone at certain times, please add these to your profile under "Weitere Informationen"
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7
von
vor 3 Stunden
Do you mean they will contact m
Do you mean they will contact me now, or do i submit the termination of landline form first? Is it possible to contact me only via email?
@cannondaleMuc
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von
vor 3 Stunden
Do you mean they will contact me now, or do i
Do you mean they will contact me now, or do i submit the termination of landline form first? Is it possible to contact me only via email?
No....at this times.
If you’re only available by phone at certain times,
Hallo @leohockmorris
The teamies will will contact you.
If you’re only available by phone at certain times, please add these to your profile under "Weitere Informationen"
submit the termination of landline form first? I
Do you mean they will contact me now, or do i submit the termination of landline form first? Is it possible to contact me only via email?
No
contact me only via email?
Do you mean they will contact me now, or do i submit the termination of landline form first? Is it possible to contact me only via email?
First by Telephon
@leohockmorris
....info..
@cannondaleMuc
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von
vor 3 Stunden
Cancellation would only be possible at the end of the contract term (24 months). The Teamies can check whether there’s another option.
No, you’ll need to verify your identity over the phone.
You’ll need to provide your customer number and the last 6 digits of your IBAN. Some of the team members speak English.
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