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Line ID for the new apartment

vor 5 Stunden

I need to know the Line ID and I read somewhere to activate my line and without waiting for the technicial to arrive (april 9) just follow the following link. I just moved to the new apartment and I really need internet.

https://termin.telekom.de/readytosurf/leitungid 

Can you help me?

Thank you

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vor 4 Stunden

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    • Akzeptierte Lösung

      akzeptiert von

      vor 4 Stunden

      Hello @Bel Rey

      If the line ID isn't displayed, a technician needs to come. This means the line is down. Use your mobile phone or other connection in the meantime. The appointment cannot be moved forward; it's the earliest possible time available from the system. The line ID is there so that a technician doesn't have to come out.

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      vor 4 Stunden

      Thank you very much @Marcel2605 

      When I connect the DSL cable from the DSL socket  to the router, the DSL led keeps blinking and when I am inside the router, internet shows not connected. Ok, then I need to wait for the technician. I just really need internet and I have to wait till april 9. 

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      vor 4 Stunden

      @Bel Rey

      The router is blinking because your connection won't be activated until April 9th. The activation date can't be moved forward. Try using mobile data for the next six days, or something similar.

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      vor 4 Stunden

      Understood. Thank you. 

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