New apartment does not have a Telefonbuchse

11 months ago

Writing in English to avoid confusion since my Deutsch is pretty beginner level. 

 

I recently changed my address from Stuttgart to Bremen and the new apartment in Bremen does not have a Telefonbuchse. I think it was replaced sometime in the past during renovation. The Hausmeister did not have enough information either. 

 

My question is, how can I use my DSL connection here? 

186

8

    • 11 months ago

      Simply order a connection and point this out when ordering. The Telekom technician will install a new socket if necessary.

      7

      Answer

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      11 months ago

      Hello @Shawon,

       

      thank you for the nice phone conversation.

      Please send your address per DM, because on the phone, I couldn't understand the street name correctly.

       

      Kind regards Khaled A

      Answer

      from

      11 months ago

      Sent a DM already!

       

      Kind Regards,

      Shawon

      Answer

      from

      11 months ago

      Hello @Shawon,

       

      thank you again for the nice phone conversation.

      I moved the Internet for Tomorrow 11.07.2024 from 8 to 1 pm.

      If you need a further help, contact us again.

       

      Kind regards Khaled A.

       

       

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