Moving and need help organising a Telekom technician to set up my Internet at the new place.
vor einem Monat
Am moving to new apt and cannot find how to request moving my Telekom internet on their app. And, I do not speak German. My new spot also has the new hi-speed GPS connection.
Can someone contact me to assist with organising a Telekom technician to set up my new Internet? Thank you
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vor einem Monat
how to request moving my Telekom internet
Am moving to new apt and cannot find how to request moving my Telekom internet on their app. And, I do not speak German. My new spot also has the new hi-speed GPS connection.
Can someone contact me to assist with organising a Telekom technician to set up my new Internet? Thank you
www.telekom.de/umzug
3
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vor einem Monat
Thank you
Antwort
von
vor einem Monat
@RFerguson did you have success with the link from @der_Lutz?
Otherwise, we will call you Tomorrow.
Sören
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vor einem Monat
Hello @RFerguson,
sadly, I just reached your mailbox.
Let me know If I can still reach you today.
Kind regards
Belana
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vor einem Monat
My new spot also has the new hi-speed GPS connection.
Am moving to new apt and cannot find how to request moving my Telekom internet on their app. And, I do not speak German. My new spot also has the new hi-speed GPS connection.
Can someone contact me to assist with organising a Telekom technician to set up my new Internet? Thank you
What is that, what do you mean with that?
To me it sounds a bit like you have possible not ordered a relocation ("Umzug") of your existing contract but rather that you have ordered a new/additional contract, with the result that for the time being you will need to pay for two contracts.
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vor einem Monat
Hello @RFerguson,
I'll gladly assist you in this matter, so I tried to call you just now.
Unfortunately I couldn't reach you. Please let me know when a call would suit you better.
Kind regards
Louisa
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vor einem Monat
Hi Louisa,
Thank you for your response. I can be available tomorrow morning between 10am-12pm. I will wait for your call.
What I need is to schedule a relocation, umzug, of my Internet plan to my new address.
Renee
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