‎Moving and need help organising a Telekom technician to set up my Internet at the new place.

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Moving and need help organising a Telekom technician to set up my Internet at the new place.

1 month ago

Am moving to new apt and cannot find how to request moving my Telekom internet on their app. And, I do not speak German. My new spot also has the new hi-speed GPS connection.

Can someone contact me to assist with organising a Telekom technician to set up my new Internet? Thank you

1 month ago

RFerguson

how to request moving my Telekom internet

Am moving to new apt and cannot find how to request moving my Telekom internet on their app. And, I do not speak German. My new spot also has the new hi-speed GPS connection.

Can someone contact me to assist with organising a Telekom technician to set up my new Internet? Thank you

RFerguson
how to request moving my Telekom internet

www.telekom.de/umzug
3
Answer
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1 month ago
Thank you
Answer
from
1 month ago
@RFerguson did you have success with the link from @der_Lutz?

Otherwise, we will call you Tomorrow.

Sören
Answer
from
1 month ago
Hello @RFerguson,

sadly, I just reached your mailbox.

Let me know If I can still reach you today.

Kind regards

Belana
Unlogged in user
Answer
from
1 month ago

RFerguson

My new spot also has the new hi-speed GPS connection.

Am moving to new apt and cannot find how to request moving my Telekom internet on their app. And, I do not speak German. My new spot also has the new hi-speed GPS connection.

Can someone contact me to assist with organising a Telekom technician to set up my new Internet? Thank you

RFerguson
My new spot also has the new hi-speed GPS connection.

What is that, what do you mean with that?

To me it sounds a bit like you have possible not ordered a relocation ("Umzug") of your existing contract but rather that you have ordered a new/additional contract, with the result that for the time being you will need to pay for two contracts.

0
1 month ago
Hello @RFerguson,

I'll gladly assist you in this matter, so I tried to call you just now.

Unfortunately I couldn't reach you. Please let me know when a call would suit you better.

Kind regards

Louisa
1
Answer
from
1 month ago
Hi Louisa,

Thank you for your response. I can be available tomorrow morning between 10am-12pm. I will wait for your call.

What I need is to schedule a relocation, umzug, of my Internet plan to my new address.

Renee
Unlogged in user
Answer
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