Moving to a Shared Apartment – How Can I Legally End or Transfer My Telekom Internet Contract?
5 months ago
Hello Telekom Community,
I’m currently in a bit of a difficult situation and would appreciate your guidance.
I have a 2-year Telekom internet contract registered under my name at my current apartment. I’ve already submitted a cancellation request, and Telekom confirmed that the contract will end at the conclusion of the minimum contract period — but not before that.
However, I’m now moving into a shared apartment where internet may already be there by other flat mate. I won’t need or use the Telekom connection anymore, and I’m looking for the most lawful and practical way to end the contract early or transfer it.
Here are my main concerns:
Early Termination (Sonderkündigung)
Is it possible to request early cancellation under §46 TKG due to moving into a shared flat where service is not needed?
If yes, what kind of proof (e.g., confirmation from new landlord or flat mates) is required?
Contract Takeover (Vertragsübernahme)
I read that Telekom only allows a takeover if the new tenant has been living at the address for at least 12 months.
Does this mean I cannot transfer the contract to the next tenant at all, even if they are willing?
Is there any workaround?
Change of Bank Details
If I remain the contract holder, can I change the bank account and let someone else (e.g., flat mate) make the payments until the contract ends?
Are there any risks or rules I should know about?
Other Alternatives
Is it possible to downgrade the plan to a cheaper one during the remaining contract period?
Is Telekom open to negotiating a one-time exit fee instead of monthly payments until the end?
I’d really appreciate any help, advice, or similar experiences you could share. I want to resolve this fairly and according to the contract terms but also in a way that avoids unnecessary costs since I won’t be using the service anymore.
Thank you so much in advance!
Best regards,
M. Hamza
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