Moving to a Shared Apartment – How Can I Legally End or Transfer My Telekom Internet Contract?
vor 27 Tagen
Hello Telekom Community,
I’m currently in a bit of a difficult situation and would appreciate your guidance.
I have a 2-year Telekom internet contract registered under my name at my current apartment. I’ve already submitted a cancellation request, and Telekom confirmed that the contract will end at the conclusion of the minimum contract period — but not before that.
However, I’m now moving into a shared apartment where internet may already be there by other flat mate. I won’t need or use the Telekom connection anymore, and I’m looking for the most lawful and practical way to end the contract early or transfer it.
Here are my main concerns:
Early Termination (Sonderkündigung)
Is it possible to request early cancellation under §46 TKG due to moving into a shared flat where service is not needed?
If yes, what kind of proof (e.g., confirmation from new landlord or flat mates) is required?
Contract Takeover (Vertragsübernahme)
I read that Telekom only allows a takeover if the new tenant has been living at the address for at least 12 months.
Does this mean I cannot transfer the contract to the next tenant at all, even if they are willing?
Is there any workaround?
Change of Bank Details
If I remain the contract holder, can I change the bank account and let someone else (e.g., flat mate) make the payments until the contract ends?
Are there any risks or rules I should know about?
Other Alternatives
Is it possible to downgrade the plan to a cheaper one during the remaining contract period?
Is Telekom open to negotiating a one-time exit fee instead of monthly payments until the end?
I’d really appreciate any help, advice, or similar experiences you could share. I want to resolve this fairly and according to the contract terms but also in a way that avoids unnecessary costs since I won’t be using the service anymore.
Thank you so much in advance!
Best regards,
M. Hamza
Hinweis:
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vor 27 Tagen
@user_8dhdbj It looks like you already found all relevant information....
Anyway I will escalate your question, it could well be, that the T-Team finds another solution.
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vor 27 Tagen
Hello @user_8dhdbj,
I'm more than happy to check what we can do.
Please fill out your profile with your phone number and let me know when that's done.
Also let me know what time I can reach you best.
Kind regards
Belana
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vor 7 Tagen
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vor 5 Tagen
Hi @Martin Bo.,
I have a quick question. I actually found the DSL socket in my room; it was behind the wardrobe. Now I want to connect it by myself to avoid the technician's visit cost as there's an option to run it by oneself. My appointment is tomorrow from 8 to 1 pm, is there any possibility to cancel that?
I have tried but couldn't find the option.
Regards,
M. Hamza
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vor 5 Tagen
Hello @user_8dhdbj,
the technician still has to come to your apartment.
So sadly we cannot cancel the appointment.
Kind regards
Belana
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