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My house internet is not working
vor 3 Jahren
To whom it may concern,
I have recently moved to a new Apartment and my internet was activated on 23 September 2021. But I have been unable to actually connect to anything outside of my LAN. When I connect to the network it prompts me to sign into it stating: "we are currently optimizing out systems for you. Unfortunately this page is not at the moment accessible. Please try again Later." I have also reached out to the English help line: 08003301080, but have not been able to connect to anyone. I spoke with someone yesterday, using the regular telekom help-line, saying that the system was just being laggy and to wait until today to reach out again.
Please respond at your earliest convenience.
334
9
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5 Sterne Mitgestalter
vor 3 Jahren
Good evening!
Just to clarify, which tariff is booked for you and which router do you use?
Have you been able to activate your landline phone numbers?
7
Antwort
von
vor 3 Jahren
Understood. I will be available for that time and day. Thank you for the assistance.
Telekom hilft Team
vor 3 Jahren
Great, thank you very much for your answer.
Please let me know if everything worked out.
Many greetings
Markus Km.
0