Hey @PMurray, 👋

 

I am sorry to hear that the technician did not arrive at all - that should not have happened. You should be able to book a new appointment online via https://termin.telekom.de/verschieben. This website is also available in English.

 

If that doesn't work, I'd be happy to give you a call, so we can schedule an appointment that suits you. In that case, please save your mobile phone number in your profile here and tell me when I can reach you best. 😊

 

Regards,

Jonas