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No confirmation email for DSL

4 years ago

Hello, 


9 days ago I applied to set up internet in my new house and was informed that I would receive an order confirmation email in 2-3 days however I have not received anything. I was hoping to get some help as to what to do next or if there is a way to check the order status. 

222

4

    • Accepted Solution

      accepted by

      4 years ago

      Hello @kayla.wilson0827

      Checked everything again. The order is confirmed and the appointment will be on 7th of April 2021. You should also already have the confirmation via E-Mail.

      Regards
      Karsten L.

      0

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