No internet connection despite everything working well

2 years ago

Hello,

 

 I received the Speedport Smart 4 Plus two days ago and have fixed it with appropriate cables and have done the configuration. 

Unfortunately, I have no internet connection through the router in terms or WiFi or LAN. Speedport.ip says everything is working fine. It’s the Glassfiber internet connection. I have the fibre box at my home. 

I am not sure if I should use a second router with the Speedport or not, I was told it will not be required. 

Kindly help me with this.

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