No internet connection

vor 2 Jahren

Hello, technician has come twice to my apartment and they still cannot setup the internet. They say the signal is not going to the technical room. They say is a cable issue and the building technician has come and say everything is good. 

could you please support me to know what could be the issue? 

thank you! 

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  • vor 2 Jahren

    Hello @Damaris.Vargas

    thanks for the nice call. 

     

    As wished, we will call you tomorrow around 12pm again. 🙂

     

    Kind regards 

    Sana A. 

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