Hi,
My internet has been not working for now 6 days. A technician had come on 21.05 to check my connection. He said that the issue is not with my house but due to some cable outside. Since that issue is not under his preview. He told he would inform so that could be fixed. He said the timeline would be maximum 1 day. Since it was still not fixed by today, I talked with customer care again today and they were not able to give a timeline also. Would anyone know how i should move about to get this fixed? Its very difficult without internet as my work rely on it a lot.
Sorry for writing this in English. My German is really bad.
vor 6 Jahren
Please do fill your forum profile, the link in my footer will guide you to the profile.
That will allow a teamie to check the status.
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vor 6 Jahren
Sorry for the late reply. Do you still have problems with your connection?
Greetings
Karsten L.
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vor 6 Jahren
Thanks @Karsten L. It was fixed on saturday. Everything is fine now.
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vor 6 Jahren
If you got any problems again, just give me a text here and I'll have a look at it.
I wish you a nice week.
Greetings
Karsten L.
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