No internet
6 years ago
Hi,
My internet has been not working for now 6 days. A technician had come on 21.05 to check my connection. He said that the issue is not with my house but due to some cable outside. Since that issue is not under his preview. He told he would inform so that could be fixed. He said the timeline would be maximum 1 day. Since it was still not fixed by today, I talked with customer care again today and they were not able to give a timeline also. Would anyone know how i should move about to get this fixed? Its very difficult without internet as my work rely on it a lot.
Sorry for writing this in English. My German is really bad.
163
0
4
Accepted Solutions
All Answers (4)
Sort by
Oldest first
Newest first
Oldest first
Author
All
This could help you too
4 years ago
187
0
2
2 years ago
242
0
2
muc80337_2
6 years ago
Please do fill your forum profile, the link in my footer will guide you to the profile.
That will allow a teamie to check the status.
2
0
Karsten L.
Telekom hilft Team
6 years ago
Sorry for the late reply. Do you still have problems with your connection?
Greetings
Karsten L.
0
1
sarat
Answer
from
Karsten L.
6 years ago
Thanks @Karsten L. It was fixed on saturday. Everything is fine now.
0
Unlogged in user
Answer
from
Karsten L.
Karsten L.
Telekom hilft Team
6 years ago
If you got any problems again, just give me a text here and I'll have a look at it.
I wish you a nice week.
Greetings
Karsten L.
0
0
Unlogged in user
Ask
from
sarat