Gelöst
No internet
vor 7 Jahren
My internet continues to go out., on a daily basis now. I unplug the power to reset it several times and it still does not connect even though all the lights on the speedport are on. Oftentimes the telefonie light will be off. Goes out all of a sudden. I do not have time to be on hold for an hour to get hung up on. How do I fix this problem please.
1556
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Akzeptierte Lösung
akzeptiert von
vor 7 Jahren
tomorrow friday 2nd of March we sent a Technician in the time from 15 to 19 o'clock to check the dsl line.
With regards
Jürgen Wo.
29
Antwort
von
vor 7 Jahren
I am just trying to collect some information my colleagues will need to start an in-depth analysis.
I already opened another ticket and send it to our technical department. They will call you on the mobile number you handed in.
Regards,
Bernd M.
Uneingeloggter Nutzer
Antwort
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Akzeptierte Lösung
akzeptiert von
vor 7 Jahren
I just checked in the system and could see, that the colleagues of the special technical department is working on solving the issue with your landline.
Hope, they will find the solution soon.
They will contact you for further steps.
Was a pleasure to help.
Jana K.
0
Uneingeloggter Nutzer
Antwort
von
Akzeptierte Lösung
akzeptiert von
vor 7 Jahren
I am just trying to collect some information my colleagues will need to start an in-depth analysis.
I already opened another ticket and send it to our technical department. They will call you on the mobile number you handed in.
Regards,
Bernd M.
0
Uneingeloggter Nutzer
Antwort
von