no internet

vor 7 Stunden

hi,

i woke up in the morning, and found out that there is no internet from my router. the router is broadcasting wifi , but it has no internet connection. all smart devices are offline. i have Telekom SpeedPort router, and LED for Status and Link are on (color in white)

the same malfunction happened on 2nd of March. the internet is getting unreliable. 

Letzte Aktivität

vor 6 Stunden

von

Gelöschter Nutzer

58

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2

    • vor 7 Stunden

      Hallo @JinChoi2 

      Please restart the router and check the cabling.

      If the error persists, please add a callback number and a time when you can best be reached to your profile. Then a member of our team can step in and check your connection.

      Best regards, LERNI

      0

      0

    • vor 6 Stunden

       

      Hey,

       

      Thank you for your post in our community. Have you already restarted the router? 🙏

      If the link and status lights are permanently lit, there should be a DSL connection. Is the online LED also lit?

       

      If this does not help, please enter your details in your profile and let me know here when I can reach you by phone.

       

      Best regards
      Timur

      0

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