Solved

No solution and no integration At ALL. IF YOU ARE FOREIGN NEVER USE THE COMPANY!!

5 years ago

For more than 3 months i am trying to find solution the problem. I got ENOUGH OFF having mails from the company. All different mails ,some deutch some english.. i alrwady terminate my contrat today i have new bill?!!!!!! First 2 month was free of bill for me because of young tariff and this 2 month i didnt even use one time of internet because of the tecnical service big problems and internal&external communication . Then alotttt of wasting of time at shop without solutions , wrong informations, leading in wrong ways. And when i gave my router back the shop didnt do the work in the day!!! So i am the one who is responsible???? Now they say me i need to pay and nooo reallly someone who really checks well.  I changed my country 1 month ago and still mailing mailing mailing??? Should i pay the bill that was free for first 2 months??? And which i didnt use once???? Which alot of lost of my time????????? Really enough!! The day which i really stop allllll my communication with the company the happiest day! Really need someone who will check everything and finish the problem , REALLLLLLLLLLY ENOUGH.

 

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  • Accepted Solution

    accepted by

    5 years ago

    @bsrgms0303 

     

    I don't understand your second complaint.

     

    Help was offered by the Telekom staff - and no answer was given until today.

     

    https://telekomhilft.telekom.de/t5/Telefonie-Internet/The-worst-company-for-foreigns/m-p/4213239#M1155851

     

    Without completed profile the Telekom staff cannot help.

    11

    Answer

    from

    5 years ago

    @bsrgms0303 

    you did it, you did it.

    The profile batterie shows full. The battery shows us Mitgestalter, if it will be completly full, half full oder empty.

    And now it is full !

    Look:

    Sherlocka_0-1573852050026.png

     

    Please change now the thread.

    Go there:  https://telekomhilft.telekom.de/t5/Telefonie-Internet/The-worst-company-for-foreigns/m-p/4224229#M1158997

     

    And press in the other thread the answer-button (Antworten) and write something to the Telekom hilft Team staff.

    And then "Absenden", "Absenden", ... .

    Answer

    from

    5 years ago

    Thanks for help, i wasnt rude one till I lost my control of the company.. sorry for this.

    Answer

    from

    5 years ago

    @bsrgms0303 

     

    No problem at all - meanwhile I sent a message to the Telekom staff in your "origin thread" -

    mentionning that only English conversation is possible...

     

    😀

     

    Plse continue in your "origin thread"...

    Unlogged in user

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