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4 years ago
Let the Computer try its luck: https://www.telekom.de/hilfe/hilfe-bei-stoerungen?samChecked=true (Störung beheben oder melden).
2
Answer
from
4 years ago
I tried that, unfortunately it doesn't work for me. The error: Your connection details were not recognized. No landline connection is assigned to the login you are using. We can therefore not identify your connection. Please log out first and then log in again on the following page with your telephone and customer number for your landline connection. You can find your customer number on every Telekom landline bill. Also I tried to input the customer info, and doesn't recognize it.
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from
4 years ago
Then I enter the customer number and it doesn't recognize it.
Unlogged in user
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4 years ago
I'm sorry for the late reply. Did you already solve the problem? Otherwise, I'll do that for you. Just give me a short text here.
Regards
Karsten L.
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