Not internet access / english speaking

vor 4 Jahren

Hello, My line was activated yesterday.  I got my FRITZBOX 7530 a few hours later.  When I setup the modem, I get a flashing DSL light.  When I run the diagnostic tests, it says its good for 200 meters, but cannot see further than that. I have entered in the access number, password, connection identification, shared user number manually, but still no internet. Thank you for any help.

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  • vor 4 Jahren

    Let the Computer try its luck: https://www.telekom.de/hilfe/hilfe-bei-stoerungen?samChecked=true (Störung beheben oder melden).

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    vor 4 Jahren

    Then I enter the customer number and it doesn't recognize it.

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  • vor 4 Jahren

    Hello @ James.r.godfrey21

    I'm sorry for the late reply. Did you already solve the problem? Otherwise, I'll do that for you. Just give me a short text here.

    Regards
    Karsten L.

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