Gelöst
Only Status and WLAN light are on
vor 3 Jahren
Sorry but I do not speak German. My Speedport Smart 3 connected to the internet but there is no wifi connection. I reset the modem and turned off the power but the issue is not resolved. Both the Wlan and Status have white lights. I tested the speed through the DSL Help app and received an error. I checked the status and the only thing that is not right is the DSL status (R006). Can someone please help?
#speedportsmart3
442
0
4
Akzeptierte Lösungen
Alle Antworten (4)
Sortieren
Älteste zuerst
Neueste zuerst
Älteste zuerst
Autor
Alle
Das könnte Ihnen auch weiterhelfen
181
4
2
1474
0
3
vor einem Jahr
108
0
1
111
0
1
vor 3 Jahren
141
0
1
Akzeptierte Lösung
muc80337_2
akzeptiert von
RBrasileiro
vor 3 Jahren
Bom dia...
Please fill your forum profile, link see my footer.
There can be several potential reasons - one reason would be that the Smart 3 is simply defect.
Your problem description in the beginning I understood that you have a problem with only the Wifi connection - but towards the end I understood that also via Ethernet cable you do not have an internet connection.
2
3
Leona W.
Telekom hilft Team
Antwort
von
muc80337_2
vor 3 Jahren
Hey @RBrasileiro ,
like @muc80337_2 already mentioned, please fill your profile so we can take research and contact you to find a solution.
Kind regards
Leona W.
2
RBrasileiro
Antwort
von
muc80337_2
vor 3 Jahren
Thank you a lot for your support, it works now!
0
Leona W.
Telekom hilft Team
Antwort
von
muc80337_2
vor 3 Jahren
@RBrasileiro
Glad to read that.
If you have any further questions or need help, don't hesitate to contact us.
Kind regards.
Leona W.
0
Uneingeloggter Nutzer
Antwort
von
muc80337_2