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Only Status and WLAN light are on

vor 3 Jahren

Sorry but I do not speak German. My Speedport Smart 3 connected to the internet but there is no wifi connection. I reset the modem and turned off the power but the issue is not resolved. Both the Wlan and Status have white lights. I tested the speed through the DSL Help app and received an error. I checked the status and the only thing that is not right is the DSL status (R006). Can someone please help?

 

#speedportsmart3

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4

  • Akzeptierte Lösung

    Community Guide

    akzeptiert von

    vor 3 Jahren

    Bom dia...

    Please fill your forum profile, link see my footer.

     

    There can be several potential reasons - one reason would be that the Smart 3 is simply defect.

     

    Your problem description in the beginning I understood that you have a problem with only the Wifi connection - but towards the end I understood that also via Ethernet cable you do not have an internet connection.

    3

    Antwort

    von

    vor 3 Jahren

    @RBrasileiro 

     

    Glad to read that. Fröhlich

     

    If you have any further questions or need help, don't hesitate to contact us.

     

    Kind regards.

    Leona W.

     

     

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