‎Order Completed but No Router | Telekom hilft Community

Order Completed but No Router

vor einem Tag

I ordered an Internet plan for home along with the rental of a router. I placed my order the 20.10.2025, the technician came today 24.10.2025 and leave the line working. The order status says it has been completed and the says the rental contract of my router starts today. All good but, I DON'T HAVE MY ROUTER YET. Why does Telekom not provide any information about delivery date, some track number or at least an status of the router?

31

0

2

vor einem Tag
Wow 20.10. Ordert and 24.10. Connected.

This is realy fast.

Logistik and shipping hardware takes some time/days.

Telekom Team is online for help 7.00-23.00

0
vor 6 Stunden
Good evening @Dapo2015 and welcome to our Telekom hilft Community.

I would like to take a closer look at that issue. Can you fill in the data in your profile and give us little hint in this thread, when you are available for a call? 😊

Kind regards Sven
0
0

Uneingeloggter Nutzer

von

Das könnte Ihnen auch weiterhelfen

Speedport received, but still no order confirmation

vor 3 Jahren

in

Festnetz & Internet

929

0

1

Glasfaser appointment but no router.

vor 8 Monaten

in

Festnetz & Internet

65

0

1

(ENG) contract order confirmed, no router received

vor einem Jahr

in

Festnetz & Internet

697

0

9

Gelöst

[English] New landline Internet connection not yet completed

vor 3 Jahren

in

Festnetz & Internet

428

2

Router not received even after 15 days since placing order

vor 2 Jahren

in

Festnetz & Internet

129

0

3

Beliebte Tags letzte 7 Tage

Das könnte Sie auch interessieren

Kaufberatung anfragen
Füllen Sie schnell und unkompliziert unser Online-Kontaktformular aus, damit wir sie zeitnah persönlich beraten können.
Zum Kontaktformular
Angebote anzeigen
Informieren Sie sich über unsere aktuellen Internet-Angebote.
Zu den Internet-Angeboten