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9 months ago
Hello @roczi
Welcome to the community
The so-called master user must be reset here so that you can see everything. The team can help you with this.
Please fill out your profile completely. You are currently anonymous here. Data protection is guaranteed because only the Telekom-hilft team can view your data. In the “More information” field you can enter your times when you can always be reached best. The team is here every day from 7 a.m. to 11 p.m.
There are also English-speaking team members here. Also have your IBAN ready for the phone call (last 6 digits)
Click here for the profile:
https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile
Greetings Marcel
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9 months ago
Hello @roczi,
In order of us to help you we need a little more Information. Please fill out your profile with your customer data. @Marcel2605 already explained to you the process.
Let us know when you have done so.
Kind regards
Lara
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