Convenient that you ignore my previous post showing that your claim that speed tests don't show the full speed is proven wrong. 

And you want me to explain all that to prove what exactly? I understand English  should is explain how that works too? Or are you going to continue to add pointless conjecture thus further derailing the conversation? 

Please stop talking, if you dont work for Telekom then I have no further interest in you or your need to hang around forums irritating people who are just trying to figure out why they're unable to do their job because the Internet they're paying for is not up to the promised speed. 

gPhil

your claim that speed tests don't show the full speed is proven wrong. 

Looks like you understand nothing. That was not my claim.

A waste of time trying to help you.

Schnappo

Maybe it's kind of some missunderstanding:

A Telekom tarif privides the contracted data-speed, even if it has the hybrid option.

Usually the combined data-rate is in same range which is contracted.

Example: If you have 100MBit/s contract, the option ensures you get 100MBit/s. (even if troubles DSL reduced DSL-sync).

And there is a little boost: On heavy load, the option proivides some boost witch might be higer than contracted. - But this bools is only short term, it does not extend your 100MBit/s contract to 300MBit/s. 

Das Missverständnis liegt hier auf deiner Seite, bitte informiere dich erst über die Hybridtarife bevor du so etwas verbreitest und Kunden noch verunsicherst.

Hello @gPhil

I got your thread very late now, and I don't know if it's okay to call you this late in the evening. 

Such speed tests might be defective, too. And if you're testing a wifi connection, you always have a loss which is inherent in the nature of the Wi-Fi connection. So the result can differ from the real bandwidth. 

If the wifi connection is not efficient, this could be an issue of the router. But it might also be related to the wifi settings in the router menu. Or if you're using a wifi repeater, there's another device that could have a negative influence. 

To really check the connection, turn the wifi signal off on the router. Then connect your device by a LAN cable, and then run a speedtest. We recommend this one: https://www.breitbandmessung.de/

In this setting the connection with DSL only should be 100 Mbit/s. If it is faster than the connection with DSL + LTE , then the cell id is possibly working at full capacity. 

Kind regards Inga Kristina

Hi there Inga, 

I did not get a call from Telekom during this time, and I had thought perhaps you guys were busy. 

The connection hasn't really improved sadly.

Speed tests are not really to blame here, I tried numerous providers and all were pretty consistent in showing similar results. 

WLAN/WiFi is irrelevant mostly because I'm using cable 90% of the time, when I do need to - I will use wireless. In any event, wireless stability and strength these days is far superior to what we had 10 years ago, so I do not believe this to be the issue. As for repeaters, I do not use any - only the official ones from Telekom but they're only for devices which cannot be wired in - smartphone, tablet etc.

I have tested the DSL line with the 5G Antenna disabled, and, it pretty much showed the same as above  - and of course, the 5G antenna with the DSL removed, and pretty much it wildly varied anywhere from 3-5mbps to 34mpbs. Still far below the promised level of what I pay for. 

I woud like to know if and when Telekom plans to roll out fibre optic in this region becasue I'm seriously suffering workwise here. I'm paying the same as someone on Telekom fibreoptic and getting less than my previous DSL provider, despite being promised that Telekom was much more stable and better.

I'll be honest here, I'm saddened by the state of quality that seems to be happening here - my connection has gone from amazing (day 1) to now, just... bad. No other words for it. 

I am not mad any individual people here, just the situation is costing me time, money and my personal hours. It's becoming a real issue and, I do not know how to proceed here... I'm paying full price for less than half of the service?

As for the page for the speed test you recommended, I cannot install this for safety & security reasons. Any software and/or applications installed on this machine need to pass a verification stage before being deemed safe to run. 

@gPhil I think it would be helpful if we talked about this on the phone. When is the best time to reach you?

Kind Regards Wiebke