Hi there,

So... I've lately been seeing my download speeds are super low... I don't know what changed but, for some reason I cannot seem to get more than 100Mbps maximum, sometimes it hits 110Mbps or 120Mbps but most times not more than that. I'm paying for the HybridXL packaged (Up to 300Mbps, as advertised) and I rarely get even close to that. 

I've restarted the router and this sometimes helps for a few minutes but the connection drops back low again, this is present on all devices tested. It is no isolated to a single machine. 

A firmware update DID occur on the router in the past week or so, and since then it's been like this. I'm wondering what I'm paying 70 euro for when I am not really receiving the speeds I was promised on initial contract sign up. Any suggestions?

Thanks!