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1 day ago
Hallo @lindahmchen
I have passed it on to the team, please be patient.
Greets -LERNI-
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1 day ago
@Lerni has called and there I am! 🏎️
Hello @lindahmchen and thank you for the pleasant call.
I'm happy that I was able to answer all open questions. Feel free to write again, if there's anything else I can help you with.
Have a nice day and a good weekend. 🌇
Kind regards
Malte
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11 hours ago
Hi Malte, thank you for the call yesterday. We went to the Telekom store yesterday at 7pm but they closed early at 6pm and we were not able to secure a router in store.
Unfortunately have meetings tomorrow morning and won’t be able to go to the store. Is it possible for the technician to bring a router with him/her during the morning PM visit? I will call Hermes tomorrow to figure out where the router is. Please let me know what’s possible? Thank you.
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2 hours ago
Good evening @lindahmchen,
unfortunately, this is no longer possible at such short notice.
Perhaps you can get a router from the Telekom shop in the morning before the technician's visit, as the visit will not take place before 12 PM.
But don't worry, you don't necessarily have to have a router on site for the connection to be provided, especially as you will be connecting the router yourself anyway and not the technician.
Best regards
Kathrin
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