Router not yet received

2 months ago

Hello!

This morning we had our technician appointment, however we have not received our router at this stage.

The router is displayed on our invoice, however when I check the order details, there is nothing about the router.

Could I please check on the status of the router delivery, and when we might be able to expect it to arrive?

If we need to speak to customer service, is there a way to be connected to an English speaker?

Thank you!

Maddie

30

3

    • Official Solution

      accepted by

      2 months ago

       

       

       

      Thank you very much for the pleasant conversation earlier 😊

      I'm very pleased that we were able to clarify the issue. The router package is currently in the parcel store. I have given you the tracking number and the address of the branch by phone. 

      Have a nice day and enjoy it 🙂

       

      Best regards
      Timur

      2

      Answer

      from

      2 months ago

      Thank you Timur for sorting this out for us. 

      We appreciate your help 😊

      Have a great day!

      Answer

      from

      2 months ago

       

       

       

      You're welcome 😊

       

      Best regards

      Timur

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