Router not yet received
2 months ago
Hello!
This morning we had our technician appointment, however we have not received our router at this stage.
The router is displayed on our invoice, however when I check the order details, there is nothing about the router.
Could I please check on the status of the router delivery, and when we might be able to expect it to arrive?
If we need to speak to customer service, is there a way to be connected to an English speaker?
Thank you!
Maddie
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Official Solution
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2 months ago
Thank you very much for the pleasant conversation earlier 😊
I'm very pleased that we were able to clarify the issue. The router package is currently in the parcel store. I have given you the tracking number and the address of the branch by phone.
Have a nice day and enjoy it 🙂
Best regards
Timur
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2 months ago
Thank you Timur for sorting this out for us.
We appreciate your help 😊
Have a great day!
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2 months ago
You're welcome 😊
Best regards
Timur
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