Router not yet received
vor 29 Tagen
Hello!
This morning we had our technician appointment, however we have not received our router at this stage.
The router is displayed on our invoice, however when I check the order details, there is nothing about the router.
Could I please check on the status of the router delivery, and when we might be able to expect it to arrive?
If we need to speak to customer service, is there a way to be connected to an English speaker?
Thank you!
Maddie
25
3
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Offizielle Lösung
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vor 29 Tagen
Thank you very much for the pleasant conversation earlier 😊
I'm very pleased that we were able to clarify the issue. The router package is currently in the parcel store. I have given you the tracking number and the address of the branch by phone.
Have a nice day and enjoy it 🙂
Best regards
Timur
2
Antwort
von
vor 28 Tagen
Thank you Timur for sorting this out for us.
We appreciate your help 😊
Have a great day!
Antwort
von
vor 28 Tagen
You're welcome 😊
Best regards
Timur
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