Router not yet received

vor 29 Tagen

Hello!

This morning we had our technician appointment, however we have not received our router at this stage.

The router is displayed on our invoice, however when I check the order details, there is nothing about the router.

Could I please check on the status of the router delivery, and when we might be able to expect it to arrive?

If we need to speak to customer service, is there a way to be connected to an English speaker?

Thank you!

Maddie

25

3

    • Offizielle Lösung

      akzeptiert von

      vor 29 Tagen

       

       

       

      Thank you very much for the pleasant conversation earlier 😊

      I'm very pleased that we were able to clarify the issue. The router package is currently in the parcel store. I have given you the tracking number and the address of the branch by phone. 

      Have a nice day and enjoy it 🙂

       

      Best regards
      Timur

      2

      Antwort

      von

      vor 28 Tagen

      Thank you Timur for sorting this out for us. 

      We appreciate your help 😊

      Have a great day!

      Antwort

      von

      vor 28 Tagen

       

       

       

      You're welcome 😊

       

      Best regards

      Timur

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