Slow Internet Connection

vor 3 Stunden

Good morning,

unfortunately my internet line has been slow for quite a while now. I got the connection for 100 Mbps, but was only getting around 30Mbps. After a quick call with the technical team, the speed is now around 45Mbps. 

Any ideas on how to fix this issue? 

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vor 8 Minuten

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    • vor 3 Stunden

      @Faiyaz88 Which LEDs are active on the router? Have you already reported a fault?

       

      Kind Regards Wiebke 

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    • vor 8 Minuten

      Faiyaz88

      but was only getting around 30Mbps

      Good morning,

      unfortunately my internet line has been slow for quite a while now. I got the connection for 100 Mbps, but was only getting around 30Mbps. After a quick call with the technical team, the speed is now around 45Mbps. 

      Any ideas on how to fix this issue? 

      Faiyaz88

      but was only getting around 30Mbps

      How did you measure this? Which router do you use, and with what rates does it sync?

      Best wishes,

      Thomas

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