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Official Solution
accepted by
7 months ago
Thank you very much for the pleasant conversation earlier 🙏🏽
As we discussed, I think it's a shame that you no longer want the fiber optic contract 😕 I have canceled the fiber optic contract as requested and terminated the VDSL connection at the old address as of 11.03.25. You will also receive the confirmation of cancellation and termination by e-mail 👍🏽
I have also sent you the return slip for the old router by e-mail 👍🏽 You must return the new fiber optic router via www.telekom.de/retoure, stating the delivery note number and zip code.
Best regards
Timur
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