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Hello there, I urgently need help with invoice and payment and would be very glad if I am helped. I am so not sure about how this system here works and would be glad to explain my case with receipts which I am guessing this space may not allow it. If i am directed with an email to do this straight would be a lot helpful. I have had to try to call the customer service line. But it demands me of a 'personliche sprachnummer' which I barely know how to get that. It makes the whole thing a bit frustrating. I would be grateful if this message is treated as a matter with high importance. This would be a great help. Thanks and waiting on a response.Best regards Deborah

Inga Kristina J. · Accepted Answer

Hi @derbbieeblay27, I'll send a private message to you, so we can get in contact and solve this issue.Kind regards, Inga Kristina J.

wolliballa · Answer

@derbbieeblay27, welcome to the custumers-helping-customers community.Can you explain, what the issue is with your invoice ? We other customers would be glad to assist especially in explaining the key words.I noticed you already completed your profile with contact infos so the Telekomhilft-Team should be able to contact you directly.

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