Solved

SuperVectoring nur Profil 17a

6 years ago

Hallo, wir wurden heute auf SVDSL 250 umgestellt. 

Leider ist noch immer das 17a Profil aktiv. 

 

Als Router kommt die Fritz 7590 zum Einsatz mit aktueller Firmware.

Als Gegenstelle kommt Huawei Broadcom 192.26 zum Einsatz.

 

Unter DSL Datenrate Max wird 160016 down und 42464 up angegeben.

Also irgendein seltsames Rückfall Profil.

 

Aktuelle Datenrate liegt bei 115/41. 

 

Ich denke mal da stimmt was mit der Konfiguration irgendwo nicht. 

 

Ich hoffe das jemand vom Team Telekom uns dabei hilft das Problem zu lösen. 

 

Beim Text Chat für Störung war leider kein Durchkommen, und auch per Telefon nicht. 

Die Online Entstörung brachte leider auch kein Erfolg.

 

Vielen Dank im Voraus Marion & Piet

5300

50

  • Accepted Solution

    accepted by

    5 years ago

    Hallo @lapidu,

    vielen Dank für die Rückmeldung. Wir hatten ja schon gesagt, dass eventuell die Netztechnik involviert werden muss.

    Ich habe gerade noch mal einen Blick in das Ticket geworfen, und die Netztechnik hat die Konfiguration bereits korrigiert.

    Die Leitungsmessung passt nun ebenfalls: Der Anschluss ist jetzt mit der vollen Bandbreite online.
    Fröhlich

    Viele Grüße Inga Kristina J.

    0

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