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1 year ago
@balpan
Contract concluded with Telekom or via VodaIf via Voda you have to call them0
0
1 year ago
@balpan
If your change to DSL is in such a way, that you have a contract with Telekom, then pls fill your forum profile, do also state the time windows that a Teamie may contact you on your mobile.
https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile
At the beginning of the call for authentication purposes you will be asked the last 6 digits of your bank account IBAN number.
However if your change to DSL was with a contract to a different provider than Telekom (though using Telekom lines and relying on Telekom technicians) then Telekom will not support you directly, then you must contact your contract partner - and your contract partner will contact Telekom for the issue.
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