I´m sorry for writting in english. I have been waiting for connection since almost a month now. I have called by phone, spoken by chat, and went several times to the shop were I signed the contract. The answer is always the same: "they will call you today" but they never do. No one knows when is the connection happening and there is no offer for compensation of any type. I´m wondering if this is just a big scam. I would like to know who is the manager in charge of instalations and how to file a formal complaint.