Telekom not contacting my mobile for relocation
vor 3 Jahren
Hello, I've contacted Telekom 3 times to discuss my relocation. Every time I get a message to my voice mail to my mobile number, but the phone never rings and I don't even see it as a missed call, and there is no method for me to communicate via email. Would be great if any Telekom agent viewing this post can contact me via call (the details mentioned in my profile.)
Thanks!
417
7
Das könnte Ihnen auch weiterhelfen
Gelöst
211
0
2
Akzeptierte Lösung
akzeptiert von
vor 3 Jahren
Kind regards Sven Ö.
4
Antwort
von
vor 3 Jahren
I see that you have already talked to a colleague. Your tariff will be changed next week. I hope you enjoy it! 🤗
Thanks @Inga Kristina J.
Uneingeloggter Nutzer
Antwort
von
vor 3 Jahren
Hallo @dayashankarg ,
welcome to our community. Prior to be contacted by a Telekom member please check the following:
Is your firmware up to date?
Take off the batteries of the phone and insert them again
Remove the plug and re-connect it.
Should you use a Speedphone, it may have a defect. In this case please contact V-Tech (manufacturer):
"Die VTech-Service-Hotline erreichen Sie Mo. - Sa. von 8:00 - 20:00 Uhr unter der Rufnummer 01805 53 90 90.
Der Verbindungspreis beträgt 14 Cent/Min. aus dem Festnetz, max. 42 Cent/Min. aus dem Mobilfunknetz.
vtechservice@ingrammicro.com."
Hope, you are successful,
Marlise
0
Uneingeloggter Nutzer
Antwort
von
vor 3 Jahren
As discussed, I'll call you again on Tuesday. Have a great day.
Kind regards Sven Ö.
0
Uneingeloggter Nutzer
Antwort
von
Uneingeloggter Nutzer
Antwort
von