Telekom not contacting my mobile for relocation
3 years ago
Hello, I've contacted Telekom 3 times to discuss my relocation. Every time I get a message to my voice mail to my mobile number, but the phone never rings and I don't even see it as a missed call, and there is no method for me to communicate via email. Would be great if any Telekom agent viewing this post can contact me via call (the details mentioned in my profile.)
Thanks!
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3 years ago
Hallo @dayashankarg ,
welcome to our community. Prior to be contacted by a Telekom member please check the following:
Is your firmware up to date?
Take off the batteries of the phone and insert them again
Remove the plug and re-connect it.
Should you use a Speedphone, it may have a defect. In this case please contact V-Tech (manufacturer):
"Die VTech-Service-Hotline erreichen Sie Mo. - Sa. von 8:00 - 20:00 Uhr unter der Rufnummer 01805 53 90 90.
Der Verbindungspreis beträgt 14 Cent/Min. aus dem Festnetz, max. 42 Cent/Min. aus dem Mobilfunknetz.
vtechservice@ingrammicro.com."
Hope, you are successful,
Marlise
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3 years ago
As discussed, I'll call you again on Tuesday. Have a great day.
Kind regards Sven Ö.
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3 years ago
Kind regards Sven Ö.
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3 years ago
Thanks @Sven Ö. . I am finally able to use the internet at my new place.
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