track my application of the home internet service

4 years ago

Dear offiecer:

My name is XXXXXX

for i have apply for transfer my friend's landline to me ,for I take over his apparetmeng,and want to takeover his landline also,

i have apply the service before, and with to takeover smoothly, but my friend gaofeng ren receive a email to retuen the box

“anbei der Rücksendeschein für Ihr Mietgerät. Bitte senden Sie uns die gekündigten Geräte innerhalb von sieben Tagen zurück. Wichtig: Ohne die Rücksendung können wir die Geräte nicht kündigen und der monatliche Preis wird weiter berechnet.

My address is Adresse: XXXXXX; and my friends Buchungskonto is : XXXXXXX,his name is XXXXX, XXXXX,is similar to me.

 

my question is :

1, can this box not be returned back ,and just transfer to me , for i can use the internet smoothly? 

2,how about my application of the landline service?

 

thanks

B.R.

Yours

GUOFENG, Q.

 

edited for data protection purposes. 

 

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