Transfer of contract

vor 4 Jahren

Hi,

Please let me know if i can transfer my internet contract to the new tenant

1233

5

  • 5 Sterne Mitgestalter

    vor 4 Jahren

    @Devi1 

     

    No, that is not possible.

    0

  • Community Guide

    vor 4 Jahren

    There are very few cases in fixed network that Telekom allows such a transfer - in general this is not possible.

    The situation is different in the mobile business - there a transfer can be easily done.

    0

  • 5 Sterne Mitgestalter*in

    vor 4 Jahren

    Hi @Devi1 ,

    a transfer to the new tenant is not possible. Do you move to a new location? If you do so you could request that your contract will be transferred 1:1 to the new location according to TKG (Telekommunikationsgesetz - telecommunication law). It is important to request the move according to TKG . If it is not possible to transfer exactly the contract that you currently have you have a right for termination with a three month period. 

     

    So if you would like to know more about the possibilities it would be required that you give us more information.

     

    Best wishes,

    Coole Katze

    0

  • Telekom hilft Team

    vor 4 Jahren

    Hello @Devi1 and welcome to our community.

    Please fill out your profile and answer the questions @Coole Katze asked, so that we can help you more accurately.

    Kind regards Nico B.

    0

  • Community Guide

    vor 4 Jahren

    Good to know:

    in case you move abroad then the contract can be terminated within short time frame.

    The new tenant in that case has to look for an own contract - there will be a service interruption of probably few days.

    0

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