Transfer of contract
5 years ago
Hi,
Please let me know if i can transfer my internet contract to the new tenant
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9 days ago
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fdi
5 years ago
@Devi1
No, that is not possible.
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muc80337_2
5 years ago
There are very few cases in fixed network that Telekom allows such a transfer - in general this is not possible.
The situation is different in the mobile business - there a transfer can be easily done.
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Coole Katze
5 years ago
Hi @Devi1 ,
a transfer to the new tenant is not possible. Do you move to a new location? If you do so you could request that your contract will be transferred 1:1 to the new location according to TKG (Telekommunikationsgesetz - telecommunication law). It is important to request the move according to TKG . If it is not possible to transfer exactly the contract that you currently have you have a right for termination with a three month period.
So if you would like to know more about the possibilities it would be required that you give us more information.
Best wishes,
Coole Katze
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Nico B.
Telekom hilft Team
5 years ago
Hello @Devi1 and welcome to our community.
Please fill out your profile and answer the questions @Coole Katze asked, so that we can help you more accurately.
Kind regards Nico B.
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muc80337_2
5 years ago
Good to know:
in case you move abroad then the contract can be terminated within short time frame.
The new tenant in that case has to look for an own contract - there will be a service interruption of probably few days.
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