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Two invoices for a month
vor einem Jahr
Hello,
I have got two invoices for this month due to which two deductions. I didnt understand this second invoice for extra charges. Can someone explain to me?
Regards,
Nanda K S
132
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vor einem Jahr
Hi @Nanda1
Could it be that you have a new connection?
Take a look at the billing times and what is recorded as costs.
6
Antwort
von
vor einem Jahr
Hey @Nanda1 , I'm sorry, I thought we were talking about the landline contract. In this case I made a refund for the paid amount and cash it out on your bank account.
Kind regards Sven Ö.
Community Guide
vor einem Jahr
Without further hints on the text one can read in the two different invoices support/explanation in the forum will be limited to a Telekom Teamie who can have a look in your customer data, probably showing up one of these days.
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