Two invoices for a month
vor einem Jahr
Hello,
I have got two invoices for this month due to which two deductions. I didnt understand this second invoice for extra charges. Can someone explain to me?
Regards,
Nanda K S
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vor 2 Jahren
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vor einem Jahr
Hi @Nanda1
Could it be that you have a new connection?
Take a look at the billing times and what is recorded as costs.
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Antwort
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vor einem Jahr
Hey @Nanda1 , I'm sorry, I thought we were talking about the landline contract. In this case I made a refund for the paid amount and cash it out on your bank account.
Kind regards Sven Ö.
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vor einem Jahr
Can someone explain to me?
Without further hints on the text one can read in the two different invoices support/explanation in the forum will be limited to a Telekom Teamie who can have a look in your customer data, probably showing up one of these days.
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