Hello Telekom community,
I am writing in English as I am a new beginner in German.
I created a Telekom order for internet on 14/01/2024. I received an order confirmation mentioning the appointment date as 29/01/2024. Today I received another order confirmation with different order number mentioning a different appointment date 02/02/2024. I did not request for a new order. I am worried if I will be charged 2 times. Could you please help me in finding the correct valid order and hence the appointment date? Also I need help in canceling the duplicate orders if any.
Thank you.
Akzeptierte Lösung
akzeptiert von
vor 2 Jahren
@raghuram
Thank you very much for the pleasant conversation earlier. As discussed, there is currently only one order left with the date for 02.02.2024 8 am - 4pm 😊
Have a nice evening.
Best regards
Timur K.
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