Hello Telekom community,

I am writing in English as I am a new beginner in German.

I created a Telekom order for internet on 14/01/2024. I received an order confirmation mentioning the appointment date as 29/01/2024. Today I received another order confirmation with different order number mentioning a different appointment date 02/02/2024. I did not request for a new order. I am worried if I will be charged 2 times. Could you please help me in finding the correct valid order and hence the appointment date? Also I need help in canceling the duplicate orders if any.

Thank you.