Hello Telekom Community,

I am currently living in a shared apartment (WG) with two other roommates. Before I signed the Telekom DSL contract, we agreed that we would share the internet costs equally. Based on that agreement, I registered the internet contract under my name and the monthly payment is taken from my bank account. However, after a few months my roommates stopped paying their share of the internet costs, which has already created a financial problem for me. There is also another issue. The apartment has only one DSL socket, and it is located in one of my roommate’s rooms. The DSL cable that connects to my modem must come from that room.

Recently, this roommate told me that he no longer allows the DSL cable to be connected through his room. He does not allow the cable to stay connected to the socket and also does not allow the cable to come out of his room anymore. As a result, I currently do not have access to the internet connection, even though the contract is still active and I am still paying for it.

My question is: Given this situation, is it possible to cancel my Telekom contract earlier than the minimum contract period? Although the contract is under my name, I currently no longer have access to the DSL socket in the apartment, so I cannot use the internet service at all. Thank you for your help.