Hello,

We have ordered a DSL from Telekom that was supposed to work a week ago, but it's not working.

we have contacted the customer service twice for help, the first time they asked us to wait more, the second time last Thursday they said we will receive a call from them, but nothing is received so far.

Can you please assist us? me and my wife are working remotely, and we need internet, we are only using mobile data to work with these days. Please we need an urgent assistance.

Thank you very much, Soufiane.