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1 year ago
Why are you waiting two weeks ???
Call 0800 3301000 or wait for a team member (teamie) here -> @Telekom-hilft-Team and please fill in your profile details if you haven't already done so.
Here is the relevant link: https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile
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1 year ago
Hello @ashhadrehman,
welcome by us in the community.
Sorry for the situation.
I'm pleased to help you.
When do you have time?
I would like to contact you, then check the contract.
Kind regards Khaled A.
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1 year ago
Thank You, My landlord has the contract in his name (I assume), but I can help diagnose if that is okay. Let me know how to proceed.
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1 year ago
Hi @ashhadrehman,
Did I understand correctly, that it is not you contract? If so, I am not able to help you, because of data security.
I would have called to speak about options, but the number in your profile seems to be landline number of the contract. So if the landline is still not working, the owner of the contract needs to get in touch with us.
Sincerely,
Johannes
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