What to do with the old Router?
vor 22 Tagen
Hello everyone,
Currently I use speedport smart router as rental with my campaign. I want to change my tariff since it will expire next month with fiber optic. When I try to change it asks me if I want a new router or not. Since I have one already I don't know what to select. When I change the tariff do I need to ship back the old one? Should I choose a new router?
Could you please help me?
Thank you.
Screenshot 2025-11-12 at 17.05.50.png
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vor 22 Tagen
Hello @mertkolay
If the router is rented, you can continue to rent and use it under the existing conditions. However, a fiber optic modem is required, which is then connected to the router via a LAN cable.
If you want to save yourself the expense of a fiber optic modem, you can also rent the Speedport Smart 4 with a fiber optic connection, in which case you will no longer need a modem. You will then have to terminate the rental agreement for the old router and, if necessary, return the device.
Best regards, LERNI
*** Translated with www.DeepL.com/Translator (free version) ***
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vor 21 Tagen
thank you very much, and are there any router which is included fiber connection instead of using 2 different routers?
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vor 22 Tagen
Hello @mertkolay,
unfortunately, I could not reach you via telephone just now.
As @Lerni has already correctly pointed out, you do not have to get a new router. You may simply keep the rental plan or your current router active. For the future fibre-connection, however, you will require the external fibre-modem as the Speedport Smart 4 does not have an internal one.
You can simply choose the "Glasfaser-Modem 2" on the screenshot you provided.
Kind regards
Jonas
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vor 20 Tagen
If you have already affixed a fiber optic ID to the fiber optic box, you will not need a technician for installation.
You will then receive an activation link via email. 🙂
Best regards
Timur
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vor 14 Tagen
Can I only use speedport 7?
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vor 14 Tagen
Hello @mertkolay,
because it is the newest router, the device is our focus product.
However, we can book you the speed port smart 4 manually if you wish.
Kind regards
Belana
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