What to do with the old Router?

vor 22 Tagen

Hello everyone, 

Currently I use speedport smart router as rental with my campaign. I want to change my tariff since it will expire next month with fiber optic. When I try to change it asks me if I want a new router or not. Since I have one already I don't know what to select. When I change the tariff do I need to ship back the old one? Should I choose a new router?

Could you please help me?

Thank you.

Screenshot 2025-11-12 at 17.05.50.png

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    • vor 22 Tagen

      Hello @mertkolay 

      If the router is rented, you can continue to rent and use it under the existing conditions. However, a fiber optic modem is required, which is then connected to the router via a LAN cable.

      If you want to save yourself the expense of a fiber optic modem, you can also rent the Speedport Smart 4 with a fiber optic connection, in which case you will no longer need a modem. You will then have to terminate the rental agreement for the old router and, if necessary, return the device.

      Best regards, LERNI

      *** Translated with www.DeepL.com/Translator (free version) ***

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      von

      vor 21 Tagen

      thank you very much, and are there any router which is included fiber connection instead of using 2 different routers?

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    • vor 22 Tagen

      Hello @mertkolay,

      unfortunately, I could not reach you via telephone just now.
      As @Lerni has already correctly pointed out, you do not have to get a new router. You may simply keep the rental plan or your current router active. For the future fibre-connection, however, you will require the external fibre-modem as the Speedport Smart 4 does not have an internal one.
      You can simply choose the "Glasfaser-Modem 2" on the screenshot you provided.

      Kind regards
      Jonas

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      von

      vor 20 Tagen

       

       

       

      If you have already affixed a fiber optic ID to the fiber optic box, you will not need a technician for installation.

       

      You will then receive an activation link via email. 🙂

       

      Best regards
      Timur

      von

      vor 14 Tagen

      Can I only use speedport 7?

       

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      vor 14 Tagen

      Hello @mertkolay,

       

      because it is the newest router, the device is our focus product.

      However, we can book you the speed port smart 4 manually if you wish.

       

      Kind regards

      Belana

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