Solved

When and how do I cancel my contract?

1 year ago

Hello everyone. 
I'm trying to understand how to proceed, can someone please guide me?

1 - I'll be leaving Germany by the end of October. When should I cancel my MagentaZuhause plan? (Considering that I will still need the connection until the last days of October)
2 - Should I cancel the plan first and then return the equipment? Or should I just return it?
3 - I've tried filling out the return form online, but it always ends up in a broken page (Error 500, I guess). What should I do?

Thanks!

1010

0

3

    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...

    This could help you too

    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...