Gelöst
wrong invoice
vor 5 Jahren
Dear Sir / Madam,
I applied for a new connection and was charged around 236 euro only for the testing of the connection in my house, I believe this service is free but not sure on what basis this much amount is charged when I raised this issue 99 euro was returned but not the complete amount. I need your immediate attention on why this amount was charged in the first place and why it was not returned to me completely.
Regards,
Manish Kumar
302
7
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Akzeptierte Lösung
akzeptiert von
vor 5 Jahren
thank you for the call.
Like we discussed, we will refund part of the costs from the first invoice.
This refunding process can take up to 2 months.
Kind regards
Nico B.
0