Dear Sir / Madam,

I applied for a new connection and was charged around 236 euro only for the testing of the connection in my house, I believe this service is free but not sure on what basis this much amount is charged when I raised this issue 99 euro was returned but not the complete amount. I need your immediate attention on why this amount was charged in the first place and why it was not returned to me completely.

Regards,

Manish Kumar